Privacy Policy

1. Introduction

Welcome to Tech Plan Genie (“Tech Plan Genie,” “we,” “our,” or “us”), an online application owned and operated by Green Parrot Education, LLC, based in Río Grande, Puerto Rico.

We are committed to protecting your privacy and maintaining the trust of our users. This Privacy Policy explains how we collect, use, store, and share information when you visit our website (www.techplangenie.com) or use our products, software, and related services (collectively, the “Platform”).

By accessing or using the Platform, you consent to this Privacy Policy. If you do not agree, please discontinue use immediately.

2. Who We Serve

Tech Plan Genie provides strategic technology planning tools designed for schools, districts, and educational organizations. Our users include:

• School and district administrators
• Educators and technology leaders
• Institutional staff authorized to plan, manage, or evaluate educational technology

We do not market to or knowingly collect data directly from students or minors.

3. Information We Collect

We collect only the information necessary to operate and improve the Platform. The data we collect falls into the following categories:

A. Information You Provide

When you create an account, purchase a subscription, or interact with the Platform, you may provide:

• Account Information: Name, email address, institution name, role/title, password
• Billing Information: Payment details, billing address (processed securely by third-party payment providers)
• Institutional Data: Technology plans, goals, responses to surveys, progress tracking data
• Support Communications: Information you submit via forms, chat, or email to our support team

We do not require student names, student records, or identifiable student data. If any student-related data is entered, it remains under your institution’s control.

B. Information Collected Automatically

When you use the Platform, we may collect:

• Usage Data: Pages visited, features used, session duration, clicks, and navigation patterns
• Device & Technical Data: IP address, browser type, operating system, device type, and unique identifiers
• Cookies & Similar Technologies: Used to enhance user experience, maintain sessions, and analyse usage trends

You can control cookies through your browser settings, though disabling them may limit some Platform functionality.

4. How We Use Information

We use collected information to:

• Deliver Services: Provide access to Platform features, modules, and planning tools
• Personalise Experience: Tailor content and recommendations
• Improve Performance: Analyse usage to enhance tools and user experience
• Process Payments: Handle subscriptions and transactions
• Communicate with You: Send updates, product notices, and respond to enquiries
• Ensure Security & Compliance: Detect fraud, enforce Terms of Service, and meet legal obligations

We do not sell or rent personal or institutional data.

5. Legal Bases for Processing

If you are located in the European Union, UK, or jurisdictions following similar standards, our legal bases for processing include:

• Contractual necessity (to provide services you’ve requested)
• Legal obligation (to comply with applicable laws)
• Legitimate interests (to operate and improve our services)
• Consent (where required, e.g., for marketing communications)

6. Data Ownership and Institutional Control

• All data entered by a school, district, or organisation remains the property of that Institution.
• Tech Plan Genie acts as a data processor or service provider on behalf of the Institution.
• We do not use user data for advertising or unrelated commercial purposes.
• Institutions may request export or deletion of their data at any time.

7. Compliance with FERPA and COPPA

FERPA (Family Educational Rights and Privacy Act)

We support compliance with FERPA by:

• Acting as a school official under FERPA definitions when processing educational data on behalf of Institutions.
• Using student or institutional data only for educational purposes authorised by the Institution.
• Ensuring data is not shared with unauthorised parties.

COPPA (Children’s Online Privacy Protection Act)

Tech Plan Genie is not directed at children under 13 and does not knowingly collect personal information from them. If you believe we have inadvertently collected such data, please contact us immediately at info@techplangenie.com and we will delete it promptly.

8. Data Sharing and Disclosure

We do not sell or trade personal information. We may share limited information only in the following cases:

• Service Providers: With trusted vendors (e.g., hosting, analytics, payment processing) who assist in operations and are bound by confidentiality agreements.
• Legal Requirements: When required by law, subpoena, or court order.
• Business Transfers: In the case of a merger, acquisition, or sale of assets, with prior notice where feasible.

All third-party processors must adhere to security and privacy standards consistent with this policy.

9. Data Retention

We retain data only as long as necessary to:

• Provide services under active accounts
• Fulfil legal or accounting obligations
• Resolve disputes or enforce agreements

Upon termination or written request, we will delete or anonymise data in accordance with our retention policy.

10. Data Security

We implement administrative, technical, and physical safeguards to protect data against unauthorised access, loss, misuse, or alteration, including:

• Encrypted connections (HTTPS/TLS)
• Secure password storage
• Regular system monitoring and access controls

While we strive to use industry-standard measures, no system is 100% secure.

11. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

• Access a copy of your data
• Correct inaccurate or incomplete data
• Delete your data (“right to be forgotten”)
• Object or restrict certain processing activities
• Withdraw consent where applicable

To exercise these rights, contact us at info@techplangenie.com. We will respond within a reasonable time as required by law.

12. International Data Transfers

Our servers and operations are located in the United States (Puerto Rico). By using the Platform, you consent to data being processed and stored in the U.S., which may have different data protection standards than your home country.

13. Links to Third-Party Sites

Our Platform may contain links to third-party websites or tools. We are not responsible for their content or data practices. You should review their privacy policies before providing personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version with a revised “Last Updated” date. For material changes, we will provide advance notice (e.g., via email or in-app message). Continued use after updates means you accept the revised policy.

15. Contact Us

If you have questions, concerns, or requests about this Privacy Policy or our data practices, please get in touch: